Delete your Lena account
You can delete your Lena account and everything stored with it at any time.
From the app
Open Lena, go to Settings, then tap Delete account and confirm.
Deletion happens straight away and cannot be undone.
If you can’t access the app
Fill in the form below with the email address on your account. We’ll verify it’s you and delete the account within 30 days — usually much sooner.
What gets deleted
Everything below is erased permanently and cannot be recovered:
- Your profile and account details
- Cycle and period history
- Daily health and wellness metrics
- Chat history with Lena and with doctors
- Quiz results and reports
- Symptoms, medications and reminders
- Push notification tokens
What we keep
Anonymised, aggregated usage statistics that cannot be linked back to you. If you have purchased a subscription, we retain transaction records for as long as tax and accounting law requires.
Questions? Email contact@lenacare.ai